Understand the context
Consider local labour relations, workforce composition and the roles of employers, contractors, unions and worker representatives.
Task Force · Capability building
Supporting Chinese companies operating overseas to engage more effectively and responsibly with migrant workers, including Chinese nationals, and their legitimate representatives.
Worker representation and collective bargaining depend on the applicable legal and institutional context. Workers must be able to exercise their rights without interference or retaliation.
The challenge
Overseas operations may bring together workers of different nationalities, languages, employment arrangements and expectations. Distance from home, reliance on intermediaries and unfamiliar local systems can make participation more difficult. For employers, effective engagement requires an understanding of local institutions as well as the ability to listen and respond across these differences.
Consider local labour relations, workforce composition and the roles of employers, contractors, unions and worker representatives.
Address practical barriers such as language, work schedules, access to information and fear of retaliation.
Strengthen the skills and organizational readiness needed for informed, constructive engagement and follow-through.
Focus areas
The scope is tailored to the operation, workforce and local context. It may include management learning and, where appropriate, engagement with workers and their legitimate representatives.
Build management understanding of relevant local requirements, institutions and collective bargaining arrangements, with qualified local advice where needed.
Improve understanding of representative roles and support conditions in which workers can choose their representatives freely.
Improve the accessibility of information and discussion for workers who use different languages, including Chinese-speaking employees.
Develop relevant knowledge and communication skills for engagement with unions or other legitimate representatives, as appropriate to the context.
Clarify responsibilities and communication across employment arrangements so that migrant workers are not overlooked.
Support practical follow-up, review of agreed actions and learning from participation, while respecting confidentiality and applicable obligations.
Our approach
We work with the organization to define a proportionate scope. The specific format and participants depend on the needs, risks and circumstances of each engagement.
Discuss the workforce, project or operation, existing engagement arrangements and relevant local context.
Consider knowledge, language, participation and organizational barriers, including perspectives from workers and their representatives where appropriate.
Agree suitable learning and engagement activities, responsibilities and opportunities for follow-up.
Principles and boundaries
Reference points
The following public resources provide useful starting points for understanding responsible business conduct and worker rights. Their inclusion does not imply endorsement of this initiative.
Related work: Supplier and Labour Chain HRDD Capability Building and Proactive Mediation Mechanism Task Force.
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