Human rights due diligence

Put human rights into everyday business decisions

Identify how operations and business relationships affect people, agree responsible action, and follow through. Start with one supplier, site, recruitment practice or priority issue.

Choose by the task

Where does your team need support?

Policies, assessment, action, communication and remedy connect. Begin with the part that needs attention; additional work depends on the issue and agreed scope.

Supplier or recruitment practices

Start with: one supplier relationship, contractor, site or recruitment practice.

Useful outputs: a scoped relationship overview, priority questions and responsibilities for action.

Supplier and labour chain support →

A forced labour concern

Start with: the concern, known facts and actions already under way.

Useful outputs: coordinated governance, remediation and evidence-informed communication priorities.

Explore dual-track advisory →

Grievances and follow-up

Start with: a defined mechanism, access problem or follow-up practice.

Useful outputs: reception and referral responsibilities, a protected process and review arrangements.

Grievance and remedy mechanisms →

Stakeholder participation

Start with: a project, location or relationship where dialogue and trust need attention.

Useful outputs: a participation plan, responsibilities and commitment follow-up.

Project–region engagement →

Teams need practical learning

Start with: a role, recurring task or agreed improvement that people need to carry out.

Useful outputs: task-based practice, feedback and milestones for follow-up.

Worker-driven learning →

Several needs overlap

Start with: the business context, existing work and questions you need to resolve.

Useful output: an agreed scope and division of work, rather than duplicate engagements.

Integrated scope discussion →

A continuing practice, connected to action

Human rights due diligence concerns actual and potential impacts on people. Policy commitment, management responsibility and meaningful participation support the work throughout.

  1. Identify and assess: clarify relationships, affected people, available information and what requires further attention.
  2. Act: connect priorities with the business decisions, resources and responsible roles that can address them.
  3. Track: examine implementation and effects, including unresolved issues and perspectives of affected people.
  4. Communicate: explain what is being addressed, on what basis and with what limits, respecting legitimate confidentiality and people's safety.
  5. Support remedy: consider appropriate remedy and responsible follow-up where adverse impacts have occurred.

These activities can develop over time. A document set or training session alone does not demonstrate that the process is working or that people have benefited.

Outputs that people can use in their roles

The exact format and depth are agreed for the scope. See a clearly fictional action-plan example.

Examples of agreed outputs and their use
RoleUseful outputDecision or task supported
ManagementResource and unresolved-issue summaryAssign responsibility, decide resources and review outstanding risks.
ProcurementRelationship and purchasing action listConnect supplier requirements with contracting and purchasing practice.
HR and site teamsRole-based actions and follow-up recordAddress recruitment and worker concerns within clear authority and protection arrangements.
Legal and complianceIssue, evidence and professional-interface summaryUnderstand supporting information, limitations and when separate advice is needed.

Clear responsibilities, including existing advisers

The company
Confirms scope and access, makes business decisions, provides resources and implements agreed action.
ESG Cooperation Hub
Provides the agreed research, governance support, coordination and capability building. The actual project lead, team and deliverables are identified during scoping.
Legal advisers and independent specialists
Keep their own professional responsibilities. Legal advice, independent investigation or verification may require separate arrangements.
Workers and their representatives
Retain independent voices and choices about participation. Their involvement does not imply endorsement of the company or this service.

Where you already work with lawyers, auditors or other advisers, the scope discussion identifies the handover and avoids duplicating their work.

Understand what an output can support

Assess agreed materials, people's ability to carry out tasks, actual operation of measures and outcomes for affected people separately. A completed action list is not independent verification of working conditions.

Product evidence preparation under the EU Forced Labour Regulation has a different purpose from ongoing human rights due diligence. Related information can be useful, but a due diligence file does not itself establish market access or an authority's decision.

Compare product evidence support → · Transparency and independence →

Method references

For the international framework, see the UN Guiding Principles on Business and Human Rights and OECD Due Diligence Guidance for Responsible Business Conduct. References inform the approach; they do not certify or endorse Hub. Source links checked 4 November 2026.

Start with your situation

Discuss a relationship, practice or priority

Briefly describe the business context, current question, scope and desired timing. We can clarify the appropriate work and professional roles.

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